COVID-19 Business Update

Road Machinery & Supplies Co. (RMS) is committed to providing outstanding service to help keep your operation up and running while we abide by the “Shelter in Place” orders issued by the State of Minnesota, Illinois, Michigan and observe select local restrictions declared in the state of Iowa. In our ongoing effort to keep our customers informed, please expect the following from RMS: 

  • Each of our locations will maintain our normal business hours. Our 24-hour emergency service continues to be available for your emergencies.
  • Visitors to our facilities are by appointment only. 
  • We will make every effort to process all parts, sales, rentals, and service orders within our normal time periods. 
  • Our supply chain has yet to be disrupted. Parts orders are expected to be fulfilled in a normal time frame. 
  • We expect our staff to follow the guidance of federal, state, and local authorities, including the Center for Disease Control and Prevention. 
  • We will constantly monitor the evolving health crisis and adjust our practices to protect the health of employees, customers, vendor partners and any other stakeholders. 

In many cases employees are working from home, but RMS should be considered fully staffed to support our customers and vendors to the best of our abilities. 

 Thank you for your support and understanding. Should you have any immediate concerns, please don’t hesitate to contact your RMS representative, or me directly. 

 Russell Sheaffer
President
rsheaffer@rmseq.com




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