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Showing posts from November, 2020

Undercarriage Maintenance: Tips for Maximizing You Fleet’s Productivity

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Your equipment fleet is a significant investment. When your machines are operating to their fullest potential, they are making you money. However, the applications you put them through are demanding and wear on your machines every day. Even minor issues can impact your bottom line if they go unchecked. It doesn’t take much for a small problem to become a big one.   Keeping your undercarriage in top shape is important to a machine’s overall health. As you move your machines off the jobsite and into the garage for the winter, preventative maintenance checks are an easy way to increase your fleet’s productivity. Make sure your undercarriage equipment is ready to go when the snow melts and the construction season fires back up again in the spring.   Whether you are doing an ultrasonic or a manual inspection this winter, use these full-color sheets to help guide you through a complete and thorough inspection.   If you’d rather have a professional come inspect your undercarriage, turn to you

RMS Parts Specialist Recognized for Outstanding Performance

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Road Machinery & Supplies Co. Parts Specialist, Colton Moore, was recently recognized by Komatsu for his outstanding performance in the Komatsu Parts Counter Challenge. As part of the competition, Parts Specialists from across Komatsu’s North American distributors compete in monthly challenges that were designed to teach best practices, new system functionality and product training. Colton finished in the Top 20 out of 68 participants.  Here is his interview: What do you like the most about your job?  Seeing a project through to completion is my favorite part of the job, regardless of the size or importance of it. Knowing I have helped a customer in need or seeing the result of a project brings a sense of importance to my position.   A good tip for building trust and the relationship with your customer?  Showing the customer that you care and want to help them. You can do such by really listening to them when they are upset, calling them back as soon as possible, and keeping them i